Managed Services

“Nothing’s working! My business is at a standstill.
I’m losing money.
When will we be back up and running?”

 

Managed Services
Managed IT service is like having a computer tech look at your computer every day. We manage your computers from our office so you don’t have to. This reduces security risks as well as potential down time. A lot of times we can either prevent problems all together, or keep small problems from becoming nightmares.

Clients on a managed services subscription get priority service as well as a 10% discount on all service (to systems on the subscription).

No contract! If you don’t like what we do then stop. Just give us 30 days notice. That’s it, you are never locked in.

Available packages:

  • System monitoring. $9.99 per month per computer.
    We keep an eye on windows services, your antivirus, backup checks (does not include actual backup service), hard drive check, failed logins, critical events and more.
  • System Monitoring and preventative maintenance. $19.99 per month per computer.
    We do the monitoring as well as apply windows critical updates, cleanup temp files, update other major software.
  • Managed endpoint protection. $3.33 per month per computer.
    We’ll take care of your antivirus and security package. No more renewing and updating antivirus software. We get notified of threats so we can take care of things quicker or before they become a problem.
  • Web Protection. $3.33 per month per computer.
    Blocking of known bad websites. Also capable of blocking custom websites and do bandwidth control on a per user basis.
  • Basic support package. $5.00 per month per computer.
    Includes basic fixes and support via our remote management system. With this system we can also remote in and help you while you are on your computer.

*Remote Management Bundle. $25.00 per month per computer.
All of the above in a bundle.

***please note server pricing starts at $49.99 per month.

Want more information? Email us or phone us at (250) 334-2000

Managed Services

 “ACS has been monitoring and supporting our systems and software since our purchase of 40 Knots Vineyard and Estate Winery in July 2014.  They advised how to right-size our network system, moved and wired all our equipment, advised on equipment purchases and supported our network through monitoring and providing off-site back up storage to ensure safety of our records.  When my hard drive was about to crash on my PC, they phoned and advised before it happened, replaced my hard drive, and had me back up and running within two days.  ACS staff is knowledgeable, friendly, and very responsive to all my needs.  They also provide great value for their services and fair prices.  I have worked with many companies offering these services through the years, but none have been as supportive and responsive as ACS.”

-Brenda Hetman-Craig, Owner, 40 Knots Vineyard and Estate Winery Inc.


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